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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,619 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      10K reviews
      1.0
      Jun 30, 2015

      No good

      Make- up advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great ideas . Great perks for employees , like gratis and Constant training.

      Cons

      Underpaid, not appreciate . store directors and specialist don't follow protocol . Their unfair they don't care for your growth only if your a favorite. Way way way underpaid . The company only cares for clients which by the way it's because of the people that work so hard at sephoras that they have traffic. Hours are horrible . Way to much responsibilities not paid accordanly.

      4.0
      Jun 26, 2015

      Skincare Consultant

      Cast member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sephora truly invests in education. The company invests in its employees in order to fully prepare and care for the needs of Sephora customers. I can't speak enough about the educational benefits. An 8 week orientation is typically required before you can even start working on the floor (at least that was the case when I started). There are always new products and technology that makes one excited to work in this industry. My favorite thing about working at Sephora is that employees are able to be honest about what will and will not be appropriate for different needs. We are best able to discover a customer's needs and address those needs with the best fitting products to their needs rather than sell them something "because we have to". It's nice to leave the brand bias at the counters. We are able to sell all brands (after educated on them). I also love that we do not work on commission, so the we are all able to truly work as a team-- utilizing each cast members' strengths-- instead of compete against each other. You are able to have your voice heard (if needed or wanted, or if you have great ideas and ethic) on the corporate level. Much to celebrate at Sephora. Gratis is always a win, and the discount is better than no discount!

      Cons

      The pay is not great, not great at all. It's a growing company. Still a "baby" in regards to its life in America. There is still a lot of trial and error (which probably will happen anywhere you go if the company is trying to live!). And because of this, it is sometime difficult to keep up with all the changes.

      4.0
      Jun 22, 2015

      advisor

      Color consultant/beauty studio captain
      Recommend
      CEO approval
      Business Outlook

      Pros

      the eduation and gratis at sephora is great! paid time off is good too. the training and brands are great.

      Cons

      company can be shady. at the end of the day its still retail. you can break your neck for the company, and they wont value that. Pay could be better. I worked at a B volume store and got paid more than i do at an A volume that makes way more money. sad

      Viewing 415 - 417 of 9,619 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.