Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Gratis, learning, customer service development

Cons

Schedule isn’t consistent, customer facing, constant standing

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Sephora Response
7mo
Thank you so much for taking the time to share your experience and for your five years with Sephora! We’re so glad to hear that you valued the learning opportunities; growth and curiosity are such important parts of our culture, and it’s great to know you experienced that firsthand! We also hear your feedback around scheduling and the challenges that come with retail. We know consistency and balance matter, and we’re always exploring ways to make scheduling more predictable while keeping the flexibility our team members depend on. Thank you again for your time, your energy, and for helping clients feel confident in their beauty every day. ❤️
3.0
Oct 17, 2025

Office Culture

Recommend
CEO approval
Business Outlook

Pros

Clear objectives, healthy inter-department communication

Cons

The team is too lean

Viewing 343 - 345 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.