Sephora reviews

3.7

65% would recommend to a friend

(9,617 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Jan 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Autonomy at work, but no real support if you are not the pet

Cons

Became top down management with a new department head

4.0
Apr 30, 2020
Recommend
CEO approval
Business Outlook

Pros

The company allows us to express our ideas freely and decisions and ideas are made from the bottom-up so you have a lot of say in what you want to do. Employees are friendly and collaborative. Company cares for employees with the amount of cross-team trainings, external trainings offered. Amazing work/life balance which is respected by everyone.

Cons

Depending on your team, teammates can be quite inexperienced but act like they know what they are doing. Processes can be very messy while certain projects/tasks move quite slowly in this company. Certain top management do not really align company goals very well with every team and department

1.0
Apr 12, 2020

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leader in the beauty category

Cons

Poor leadership. Worst management team I have been exposed to in my career. COO's decision making and his direct reports are a weakness for the company.

Viewing 328 - 330 of 9,617 Reviews

Glassdoor has 12,233 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.