Sephora reviews

3.7

65% would recommend to a friend

(9,616 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Dec 16, 2011
Recommend
CEO approval
Business Outlook

Pros

1.Values based company(work life balance, teamwork, passion for clients, initiative, etc) 2. Gratis 3. Company invests thousands of dollars in your development( training that includes airfare,meal and hotel accommodations if traveling) 4. Fun environment where the majority of fellow teammates are very vested in sephora's culture. 5. Lot's of growth potential from leadership, educator roles, and PRO Team. 6. You don't have to be licensed to work at Sephora as long as you are passionate about learning! You learn so much from experience and client interactions! There is NO WAY that as a makeup artist in school that you would have the opportunity to work on 60+ faces a day! Plus with different skin tones, concerns, shapes, etc. 7. Perfect for product junkies that just want to play with new products, experiment with colors, and SECRETLY shop while working on clients........ all day long! ;) 8. NON COMMISSION based. Team goals and bonuses. Monthly sales bonus and quarterly service bonuses. The highest level in sales bonus is like 25% of your gross monthly income!

Cons

1. Gratis is awesome when you are a top performing cast member winning all the contests, but you definitely don't get as much gratis as a member of leadership. 2. Every store is different. Make sure that the store you are looking to get hired at has a solid team. ESPECIALLY the leadership team. The leadership team you work with could make or break your experience with the company. Become a frequent client before applying at the location. Maybe set up a makeup appointment to have your makeup done so you can hash it up with the makeup artists about how they like their job. Talk to more than one person about it. There is always someone that is a bad egg on THEIR way out so their opinion may not be the ONLY one you want. 3. Growth will be limited if you are all talk no walk. You have to SHOW you want it and ask for what you need. It is not always easy to get time with leadership to develop. So ask for things that you can do to grow. 4. Clients can be very challenging! Literally. If you don't know the answer you better find someone that does and QUICK! They may eat you alive. 5. If you plan on being a makeup artist DO NOT pursue leadership. You will not do both. You will just be a leader. NOT a makeup artist. Go the route of PRO Team or Beauty Studio.

1.0
Jul 25, 2011
Recommend
CEO approval
Business Outlook

Pros

- Ability to try out new products - Free products (although it's takes several weeks before you receive any gratis, and some of it might be old, discontinued products) - Ability to wear a full face of heavy make up to work (if you're into that sort of thing)

Cons

- Micro-management (you are being watched by several managers at ALL times) - Having to wearing a headset and listen to managers tell you how much you need to sell every few minutes (i.e. "I need you to make $2,000 this hour!" "Okay guys, we have 10 minutes to sell $500 before the hour is over! HURRY!") - Difficulty getting approved for a 15 min. break while managers and senior employees are free to take cigarette breaks at their discretion - Favoritism - Sporadic hours

Viewing 310 - 312 of 9,616 Reviews

Glassdoor has 12,232 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.