Sage reviews

This, in a nutshell is shown in the last handful of reviews of the company on here. We have honest feedback by those genuinely concerned about the company has become and the issue with the total lack of humanity, trust or warmth and pressure is destroying from within, followed by what looks like a threat posted by the executive that senior managers that are not performing will be removed. So in the space of a weak we have seen a message internally that anyone criticising the directors will be removed and now a threat that any senior manager the executive deems failing will be removed. With this the poison spreads down from senior managers to managers, to team leads to everyone. Each relationship is corrupted, all trust is lost. Each level behaves as though they are close to be fired and this is passed onto everyone in the company. We are in a continuous loop of trying to meet the next un-achievable, underfunded and under-resourced project goal or your job is under threat. No successful companies behave like this, none. This is a sign that those at the top of the company are out of their depth at the helm of a FTSE 100 technology company. Threats and hostility can never replace ideas and leadership. You aren't running a 1970s factory, you are running a tech company where talent and ideas get you success, not threats. What this creates is good people in management positions pushed further than they should ever be, making mistakes and expecting all of the reports to continuously work flat out, just to keep them in a job. Sage is a company that asks for everything, your dinner time, your life outside of work, the appraisal policy even states you need to work harder than we expect you to and do tasks we don't expect you to in your position, in order to simply get a cost of living pay increase and it rewards you with no job security and threats. The desire at all levels to stay in a job means short term penny pinching is more important than planning and burning your employees out is the norm. This wouldn't work if there was only 1 tech company offering careers of this type, but in a world where there is so many companies to chose to make your career, this is suicide as talent leaves.

STEPHEN KELLY IS DESTROYING SAGE. His cloud based strategy is flawed as the half year results demonstrate. The majority of our UK customers don't want Office 365 or a cloud based product. Ignore the existing, loyal Sage 50 customers at your peril as they are the ones bringing in the revenue. I used to be proud of Sage's technical support and we used to win awards for our Sagecover and customer service. Now there is an excessive focus on selling. Technical support and customer service is secondary - basically sell the customer something then fob them off with an Ask Sage article. Extremely talented, knowledgeable technicians on 'performance improvement plans' because they are not hitting their ridiculous sales targets. The second biggest issue is the 'stacked ranking' performance management system. Sage promised that they wouldn't use this but have gone back on their word. Basically forcing people to under perform when they clearly aren't, just to fit this ridiculously archaic 'Bell Curve'. All this does is to encourage a 'dog eat dog' culture where people don't share knowledge in order to get one up on their peers as well as demotivating people who are forced to under achieve. Teamwork goes out of the window and it's created a toxic atmosphere in Newcastle.