Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

67% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 295 reviews)); "This job offered great pay and was straightforward." ((in 152 reviews)); "working with great people and teams in a environment with rich company culture." ((in 56 reviews)); "Great leaders and coworkers." ((in 48 reviews)); "Great company culture from Marriott and good HR." ((in 44 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 191 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 135 reviews)); "No work life balance in the food and beverage department" ((in 100 reviews)); "salary is low and very hard to get a promotion" ((in 84 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,966 total reviews)

Hervé Humler

80% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,966 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hôtellerie et tourisme industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Feb 9, 2011

It's worth it.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

working in Ritz-Carlton means Good environment, good training program, good job path and the team-work is perfect, the salary is resonable

Cons

the working hours there is long as in any other hotel, sometime you have to work all night long and it is the worse part

2.0

Jan 25, 2011

You can do better

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Meet plenty of great people Great place to network and meet industry leaders Takes good care of hour employees Great hotel discounts

Cons

Upper management does not walk the talk HR goes out of their way to protect lousy employees and does not allow management to effectively manage Called the plantation Managers are expected to work 80+ hours a week and are not allowed to have a personal life Ownership will not allow for proper staffing so days are spent constantly running around doing the work of several people

4.0

Jan 6, 2011

At first exciting, then the propaganda wears off real fast.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the people are great to work with.Chance to go out of town to work to open other hotels.This particular Ritz is managed by Four Seasons.Free meals and uniforms

Cons

Upper management has little or no idea what goes on in depts. outside front of the house.There is a need for them to micro manage those departments.Atta-boys are frequently given to the wrong people.Little or no warning of impending lay-offs or less hours.It seems the longer you're there the more you get away with, performance wise.

Viewing 2920 - 2922 of 2,966 Reviews

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Jobs at Ritz-Carlton

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's worth it.

You can do better

At first exciting, then the propaganda wears off real fast.

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton