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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.7

      67% would recommend to a friend

      (2,965 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hôtellerie et tourisme industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Apr 15, 2017

      Terrible Company to Work For

      Cook ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      None whatsoever. While the service industry in general sucks, the Ritz Carlton/Marriott sucks even more. Stay as far away as you can from this industry and company. You would be better off flipping burgers at McDonalds.

      Cons

      Long irregular hours, low pay, nasty and demanding supervisors, back stabbing co-workers who get rewarded by management for being rats/snitches, no personal life, health care plan is terrible-it's like having no health coverage at all. Incredible turnover rate-if you last more than 6 months it's a miracle. And those are the positives of this company.

      2.0
      Feb 23, 2017

      Management does not give a crap about you.

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, friendly staff to work with for the most part, opportunity to spend your hard earned money world wide with Ritz and Marriott properties. Company has a good training program that makes you feel like your number 1 until you actually see how things are run behind the sense.

      Cons

      Management cares only about their bottom line, forget the employees that make it happen management treats them like they are worthless. Little to no room to grow or move up unless your willing to kiss butt. HR is horrible at doing their job, they only care about covering up for managers mistakes. Long hours, no appreciation for staffs hard work, crappy staff meals you have to pay for, favoritism from manager to get preference. shifted blame, no one owns or take responsibility.

      1.0
      Aug 4, 2015

      The Ritz-Carlton

      Food and beverage manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly... there are no pros that I can think of. It's nice being able to stay at Marriott hotels for cheap... but the availability is extremely limited as well as the number of quality property accessible to Marriott employees on vacation. The company name carries a lot of weight but the majority of employees I worked with were nothing more than amateurs. All of the talent was on the way out the door when I arrived. Literally, on my first day on the job out of orientation, two of my superiors told that I should start looking for a new place to work. The people who told me this were the only people I ever grew to respect at the company and they quit or transferred long before I had the chance to do so.

      Cons

      Compensation far below industry standard. Terrible work/life balance. Company culture designed to brainwash employees. General lack of intelligence in upper level management. Severe retardation in middle level management. Crumbling brand image.

      Viewing 19 - 21 of 2,965 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,532 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.