Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

67% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 294 reviews)); "Good pay very very good" ((in 159 reviews)); "Excellent Training and knowledge of customer service" ((in 72 reviews)); "working with great people and teams in a environment with rich company culture." ((in 51 reviews)); "Great leaders and coworkers." ((in 50 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 187 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 91 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,965 total reviews)

Hervé Humler

80% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,965 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hôtellerie et tourisme industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Sep 9, 2010

Good pay, excellent discounts, nice environment.

Massage therapist

Recommend

CEO approval

Business Outlook

Pros

The hotel discounts are awesome! $50 rooms at Ritz-Carlton and even cheaper at Marriott. Very wonderful work environment in the spa at the beach resort. Friendly co-workers. High prestige customers.

Cons

Lousy food in the employee cafeteria Management overly critical and low on communication skills Sometimes snobby guests can be rude

1.0

Jun 24, 2018

Save yourself and work somewhere elseZ

Server

Recommend

CEO approval

Business Outlook

Pros

Good hotel discounts, looks good on resume, decent benefits

Cons

Im a server at the beach club. I’m forced to do manual labor not included in my job title. You have to clear and reset the beach every morning which is basically a CrossFit workout for 8 dollars an hour at 8am. I’ve had to clear the beach in lightning and thunder on multiple occasions, management simply didn’t bat an eye at it. Inconsistent seasonal money, feast or famine, lazy management. Employee Promises are not met and the credo is never upheld. Service values are only commutes to when it’s convenient for management, Employees are not appreciated. Managers sit in the office all day at the beach club. Employee food has made me sick multiple times and you have to pay 2.50 for really terrible quality food that’s just leftovers from the kitchen and banquets. First person resolution is just a way for managers to not manage. Don’t drink the kool-aid. This place is a trap.

1.0

Oct 24, 2017

Crappy work ethics

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

They were nice to my face

Cons

When a company like the Ritz Carlton calls you for a second interview and your driving an hour the least they can do is call you and tell you why they didn't hire you

Viewing 13 - 15 of 2,965 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hilton

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

Accor

3.6★Compensation & Benefits

Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Activities & Events Associate (Shipboard)

United States

View job

Hotel Manager (Shipboard)

United States

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good pay, excellent discounts, nice environment.

Save yourself and work somewhere elseZ

Crappy work ethics

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton