Riot Games reviews

4.0

75% would recommend to a friend

(1,042 total reviews)
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Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Médias et communication industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 19, 2015
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO - The office - Some really great people - Lots of potential if the management and cultural issues get fixed

Cons

Riot has tons of potential but as of now there's a huge layer of people and management systems in place that prevent any attempt at improving the day to day for the teams and making the culture more in line with how it portrays itself. It's all about playing politics/pleasing the right people and not getting results. Mark & Brandon's vision on management and culture is what got me to join the studio and it was sad that the walk was so far from the talk. Better you know what to expect and make your decision accordingly. Because Riot is a huge list of teams though, you might get lucky and end up on a team that is very much like the talk. But if you're going to management you better be ready to deal with a load of ambiguous politics and be willing to follow orders without making waves. A mere disagreement with the wrong person can lead you out. Be also prepared to be pressured to bring results and be blocked by the very same people. They somehow expect you to bring results while keeping things the same or not rubbing anyone off in the change process. You were told you were hired to bring results and bring your expertise on how other companies are organized, but in truth you were brought in to fulfill an illusion and integrate in the status quo like in any other company. Your success will depend on who you make friends with and who you rub the wrong way. So if you consider the studio with a desire to improve things, have autonomy/liberty of action and no politics you might want to pass. Riot has become a place where you "align" or else. Different view points are not welcome. If you're an introvert you might want to pass too as Riot culture promotes assertiveness and scores low on respect of different view points, thoughtfulness and collaboration. The assertive ones win the arguments, not the best idea providers nor the data gatherers. This leads to teams spinning their wheels a lot, with the worst cases being not shipping anything in years...Teams also don't like to depend on each other and rather than fix their communication, they think the solution is to be totally independent from one another which emphasizes frictions. This is quite telling on the organizational issues at hand. Prepare for some pains in getting teams to communicate or work effectively with others to get things done. I would also not recommend if you're a female unless you're happy to take a passive role, take notes and say yes all the time. You're there to be of service, not to have opinions. While the guys can disagree to the point of screaming at each other , you'll be seen as negative and difficult if you fight for your ideas. Beware what people say. Though Riot promotes direct feedback, it's very hard to get honest feedback from people. If you see your manager acting weird there's probably some feedback they're not sharing. Make sure you can trust the people you interact with if you have constructive feedback on the company, as saying anything constructive can easily be perceived as negativity. For those of you confused by the fact that I said Riot promotes fitting in but at the same time the assertive ones win, welcome to what reviewers call "ambiguity". You'll have plenty of situations like this at Riot, making it very difficult to assess the right course of action. You'll be told to give your opinions but then your managers will be annoyed because you disagreed with them. You'll be told to take initiative but then your managers and others will be annoyed you didn't ask permission first etc...As a manager I consider clarity to be a key part of my role in getting great performance from my teams so that didn't work for me. Figuring out what the true Riot culture is usually takes people a full year. That's no joke. I asked around because I couldn't believe what i was seeing and most of the people I talked to said they struggled here their full first year and some are still struggling to this day because they cannot do anything about the politics which make getting results difficult, and are still pressured to bring results by those same people blocking them. That's only something that can be fixed from the top...

2.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Riot has tons of passionate coworkers and very smart people to learn from during your time there. Use your energy well and build a network you can poach from later.

Cons

It doesn't really matter if you are effective or not. Your career progression and compensation won't correlate. Plenty of places for lazy people to hide and not do work, so why kill yourself when someone else will end up with the credit anyway? Lots of talking heads. Culture has been more or less destroyed by a certain individual.

2.0
Jul 11, 2015

Rapid growth, rapid changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The folks I worked with were all crazy talented. Lots of perks. Early in my stay it was an incredibly energetic workplace filled with passionate people who just wanted to create kickass content.

Cons

Teams became bloated. Still, content output dwindled as the 'horizontal' culture rested at odds with the unchecked growth. What's left is the worst of both worlds -- any of the massive number of employees can grind production to a halt if they're loud enough, so you get huge teams working in bubbles -- distant enough to make maintaining visibility a serious issue, but oversized enough to make decision making a nightmare. The word 'initiative' is the most abused in Riot's vocabulary. Responsibility and recognition are not earned by being great at what you do, it's earned by loudly championing -something- whether it comes to fruition or not. Lots of politics, bureaucracy, and red tape. Important teams were having their bandwidth squandered by the aforementioned initiative owners all insisting their cause is worth working on. Lots of playing it safe content-wise. Unique ideas get pressed into molds so they can instead be grouped and bundled up according to the (coincidentally subjective) interpretation of 'data'. This is further complicated by Riot being a global company, making it very difficult to take risks. This one's personal, but unlimited PTO actually made it feel pretty bad taking time off. You don't accumulate it, so there's no real feeling of spending it and taking a break that you've verifiably earned. This made maintaining a healthy work-life balance a challenge for me. Because leadership and management responsibilities are essentially given out to whomever asks for them the loudest, career guidance was a problem. Getting any straight answers about how to progress and level up was remarkably difficult when I was actually stuck. Hilariously masturbatory company-or-team-wide e-mails and speeches about humility. Low investment in long-term growth or product health from an engineering/tools perspective (This probably isn't news). It seems that there's always some shiny new feature or initiative being chased instead. The desire to amass the industry's best talent and the apparent aversion to telling awesome people that they're being awesome is not a good mix. Creating awesome stuff on teams packed with talented people and then getting no recognition for it even at a team level became incredibly draining for me. All in all, it was an incredibly stressful place to work.

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