Reply reviews

3.8

83% would recommend to a friend

(1,044 total reviews)
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Tatiana Rizzante

91% approve of CEO

59% positive business outlook

Reply has an employee rating of 3.8 out of 5 stars, based on 1,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reply employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Depends on the company, Some give support and some just through you under the bus, good to have a backup option

Cons

Management does not care about you and if you are non billable for a a few weeks they terminate your contract, HR does not help you at all and are very blindslided, they do not follow procedure. Promotions are given a year in the form of level bumbs and the par raise is minimum to none. I would avoid this company at al cost

2.0
Nov 5, 2024

Avoid

Recommend
CEO approval
Business Outlook

Pros

Many opportunities to work on internal projects and consulting projects.

Cons

Large amounts of company politics, and senior managers will shout and harshly criticise other colleagues. While Reply is made up of many different sub-companies, most if not all sub-companies share a competitive, highly political culture. Most of the work you will do at Reply is based on internal tasks like making sales presentations, writing reports, and hosting workshops. There is a very prevalent sales culture and all employees are expected to bend over backwards to cater to clients and manager needs. If you can avoid this company, I really would recommend you do so. It has negatively affected my mental health significantly. I would dread coming into work because I didn't want a senior manager to have a go at me or give their work to me. Working at Reply was a nightmare that still gives me intense anxiety.

2.0
Oct 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Good colleagues who are trying their best despite their workloads. They will support you as best as they can.

Cons

The problem with working in Reply Holding (which are the shared service departments such as HR, Ops, Finance, etc) is that you are serving an ever growing number of Reply startups and acqusitions but your team does not grow in tandem to cater for them. Each of those companies have their own needs and requirements, each of them are growing or reducing in size and therefore office space / desks need to be adjusted accordingly. Imagine trying to manage the desk / floor plan in a shared office for 20+ companies by yourself, then multiply that across different offices. Each of those companies have partners who are after you for one reason or another: because they don't want to move, because they don't want to concede office space to a different Reply company, because they urgently need their own partner office. It's a constant game of politics and favours, you spend a lot of time negotiating between the partners to try and please everyone. That's just the tip of the iceberg, because on top of that new tasks will be sent to your inbox on a daily basis, each more urgent than the previous, it will keep piling up but you will not get the support you need and your requests won't be listened to. There is also a lot nepotism in Reply, you will notice that managers will say "well ___ asked for this" in a more urgent almost frightened tone, (typically it's a friend or confidant of the Rizzantes), and therefore that's suddenly something you should drop everything for.

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Reply Response
1y
Dear former colleague, thank you for sharing your thoughts and helping us understand where we can improve. We are sorry to hear about your experience; Reply is continually seeking to achieve excellence, which is demonstrated by the awards and achievements we have realized throughout these years. We strongly believe in quality without compromise and continuous results enhancement. Thank you for your feedback; it is very useful for us to identify areas for improvement. We wish you all the best in your future endeavors.
Viewing 52 - 54 of 1,044 Reviews

Glassdoor has 3,766 Reply reviews submitted anonymously by Reply employees. Read employee reviews and ratings on Glassdoor to decide if Reply is right for you.