Where things fall very short: The company has tried desperately to project the image that it is one cohesive organisation when in fact they operate as several divisions, all with their unique staff that do not overlap, meaning lots of confusion and miscommunication.
Further, your production coworkers will be grossly inexperienced, uncaring, and unsupportive. You’ll get into email fights over who owns what and what division gets credit for what. Lots of passive-aggressive messages. And you will get lots and lots of conflicting messages from managers that will be sure to slow down your day and clog your mind with confusion.
Also a gratuitous suggestion: if you recognise a coworker is deficient in a particular area, make your voice heard to their manager or to HR immediately. Do not waste a moment assuming you can fix the problem or that the problem will go away on its own. It won’t. Indeed it will get worse. I witnessed too many get away with far too much because no one complained about them. I actually witnessed one employee ‘yell’ at a manager over email and get away with it.
Also, as countless others here have mentioned, the company is extremely behind on technology. At least 10 and perhaps 15 years behind the rest of the industry. You will see employees carrying stacks of paper across the office to be placed on shelves with other stacks of paper. The company is extremely manual in its processes even though they tell their clients their technology is new and robust. It isn’t. Clients have definitely begun to notice the operational differences between RWS and its competitors and are acting accordingly.
