RWS Group reviews

Merging SDL was a complete failure. Company value has dropped to 1/10 since the peak in 2020. Management cannot handle technology business, and had killed most of the good products they have simply by mishandling sales strategy and poor resource management. Look at the PL - the company is pretending to generate profit solely by cutting cost (which is all human resource) and business itself is not growing at all. Until now there is no sales training provided to any business unit (just some cheap nonsence e-training only), no information shared to any sales in the field of how the company differentiate from competitors, R&D cost for tech products is slashed, just adding stupid AI (Third party) to SDL legacy products but no clients find any value to it, noone takes care of existing clients, none of the management tries to put focus in APAC while EMEA is performing terrible (just because management are all no-brainers) The new CEO screams like crazy to uplift each sales' quota without providing enough technical resource, simply proving he has no undrstanding of the business at all. How do you incrase sales from cutting both sales and technical resource ????? Company boasts that they are an "AI" company, but there is no AI developed by the company that reaches any successful/satisfactory quality level as their strong MT competitors do. Quality of Language Weaver (home grown machine translation) generic engine is simply a joke. "Evolve" (integrated localization service of Machine+human translation) has failed miserably as written in their April 2025 media release which means nowhere in the company has any chance to grow, and the management is just thinking about where to sell the company. The company will not remain next year as it is today.

Unsustainable business model - this company has no chance of surviving due to a) not having a real "one company" business model and strategy and b) the mindset of it's leaders and workers (culture). They claim to be an AI company but do not be fooled - this is a conservative, messy, people-heavy place. Almost everyone is maxed out in terms of workload (AI tech teams have a lighter load because of the new focus, hence have better staffing and pay) Key issues: 1. No strategy as a single company - this is not one organization rather about 4-5 bigger companies which in turn combine of dozens of smaller units. The idea of integration was unheard of until recently and the CEO failed miserably when he tried to achieve that (now gone) 2. Leadership - the Executive Leadership team do not walk the talk - power struggles within the team are the norm, they say they will drive change but most often long projects just fall apart. Most do not listen and are more keen on telling than listening. 2-3 of them may have strategic thinking capability but most are conservative and slow. 3. The BIG reason RWS fails is how they treat people. HR is a joke in this company they have no say in anything spend their time pretending to be nice until they can fire you. No salary increases paid out for more than 2 years, no bonsues paid for several years, a lot of inequity in job levels, pay, promotion criteria, you name it. Regular "restructuring" is the norm at the turn of each Fiscal Year - this is usually when budget numbers don't add up so Finance impose a certain % terminations, then managers are given about a month to decide who gets axed so a lot of poor decisions are made due to time constraints, which makes the operation even more inefficient. The orgnization is pushed to it's limit with no end in sight.