Paychex reviews

3.1

45% would recommend to a friend

(5,988 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 10, 2025

Lack of empathy

Recommend
CEO approval
Business Outlook

Pros

Remote options Benefits Training Equipment provided

Cons

No work life balance overworked and underpaid Lack of empathy and revolving door

2.0
Oct 9, 2025

Leadership Downhill

Recommend
CEO approval
Business Outlook

Pros

Work life balance. Decent product

Cons

Constant leadership changes have stunted growth and development. Unclear goals and no transparency on initiatives. The service department has gone down hill over the last 3 years, forcing sales reps to do their job for them. Not surprised why stock prices have gone down.

Viewing 283 - 285 of 5,988 Reviews

Glassdoor has 6,159 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.