Paychex reviews

3.1

46% would recommend to a friend

(5,985 total reviews)
avatar

John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Made friends in my division that i still have

Cons

Upper management is scammy, they lie a lot, and the service provided to customers is terrible. I felt bad selling it.

1.0
Nov 17, 2025

Sales

Recommend
CEO approval
Business Outlook

Pros

Used to be reputable and decent

Cons

Too many to list them

Viewing 241 - 243 of 5,985 Reviews

Glassdoor has 6,156 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.