Paychex reviews

3.1

46% would recommend to a friend

(5,985 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,985 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 22, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Interesting clients and supportive internal supports.

Cons

Management lacks creative thought and does not properly support their staff.

1.0
Nov 21, 2025

Terrible

Recommend
CEO approval
Business Outlook

Pros

Flexibility No one cares what you do

Cons

No one cares what you do. Literally they do not try to professionally develop you at all. I was there for 8 months and didn't have a manager for 4 of them. I could count on my hand the amount of 1-1s I had with a leader to improve my sales process. Never felt so isolated and alone

2.0
Nov 19, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Good system for down market

Cons

Poor comp plans at sales org

Viewing 235 - 237 of 5,985 Reviews

Glassdoor has 6,156 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.