Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (196) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 649 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 401 reviews)); "culture is great and consistent" ((in 336 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 272 reviews)); "Remote working was nice and provided good work/life balance." ((in 269 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 365 reviews)); "poor management and clique type teams" ((in 247 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 152 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

46% would recommend to a friend

(5,975 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Jun 3, 2024

No longer Paychex Proud

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The benefits plan is good

Cons

- inexperienced and untrained management - payroll sales are majorly down and it’s impacting all divisions - operations is a mess - upper level not listening to the people on the ground - constantly changing submission process - training is bare minimum - below market salary - confusing compensation plans - territories are completely uneven and management plays favorites, if you come into a bad territory, its an uphill battle - most of the top reps left to go to competitors

4.0

May 31, 2024

Salary

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Company culture was amazing and is now remote work for entry level specialists

Cons

They came in and laid everyone off

2.0

Mar 27, 2024

Times are changing

District sales manager

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance Great People shoulder to shoulder Flexible work schedule

Cons

Culture has nose dived in the last 12 months Unobtainable Targets for Commission Constant lack of vision or direction from Sr Level MGT Base Pay is lowest in industry. Other HCM companies pay their reps more than our management. Mass exodus of top level leaders, reps, and partners to other HCM Companies

Viewing 145 - 147 of 5,975 Reviews

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Facilities Maintenance Service Coordinator

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