Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (196) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 653 reviews)); "Training is great and constant better than other places." ((in 404 reviews)); "culture is great and consistent" ((in 350 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 278 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 265 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 360 reviews)); "Poor Management and pay for what you do" ((in 243 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 152 reviews)); "Low salary and most of the time you are just sitting around" ((in 122 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

46% would recommend to a friend

(5,972 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Feb 8, 2019

toxic work environment micro management to the extreme bad culture department fights and steals deals

Mms sales

Recommend

CEO approval

Business Outlook

Pros

what is left of the people everyone got one foot out of door

Cons

company use to be great then they brought in new upper management metrics are to hard daily micromanagement management bullying rife very low pay

1.0

Dec 5, 2018

Someone is being paid to write these reviews.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Colleagues, who are no longer there.

Cons

Everything. Be prepared to walk into hell or go to Paylocity or ADP. This is the most unprofessional and abusive management I have ever experienced. Someone said they are low-quality people and it couldn't be closer to the truth. I cannot wait for this company to fail.

Paychex Response

Thank you for sharing your feedback. We're disappointed this is your perception of Paychex. We invite you to reach out to Scott Huddle, HR Business Partner, to discuss in more detail. He can be reached at 585-387-6189 or SHuddle@paychex.com.

1.0

Nov 9, 2018

Terrible culture. No talent.

Sales

Recommend

CEO approval

Business Outlook

Pros

Decent Benefits. Every once in a while you run into a talented person, but the bummer is that they don’t tend to stay long with the organization.

Cons

Horrible stale executive leadership. Sales and product leadership has the biggest gaps.

Viewing 118 - 120 of 5,972 Reviews

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Jobs at Paychex

Vice President of Ticketing

Facilities Maintenance Service Coordinator

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Paychex

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Ratings by category

Ratings by demographic groups

Reviews by job title

toxic work environment micro management to the extreme bad culture department fights and steals deals

Someone is being paid to write these reviews.

Terrible culture. No talent.

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