Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

47% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 661 reviews)); "Very supportive and great training." ((in 384 reviews)); "culture is great and consistent" ((in 333 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 272 reviews)); "Remote working was nice and provided good work/life balance." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 367 reviews)); "Poor Management and pay for what you do" ((in 246 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 155 reviews)); "Low salary and most of the time you are just sitting around" ((in 115 reviews)); "Bad upper management and no one with any background or training in UX" ((in 89 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

Item: Paychex
Rating: 4
Author: Anonymous employee

3.1

47% would recommend to a friend

(5,966 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Mar 23, 2010

Great place to work. Very successful company. Excellent business model. Terrific culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Highly respected company. Paychex is in a terrific industry, has great people and products, is extremely sound financially, has no debt and is very profitable and cashflow positive. We have the best client satisfaction in the industry and the largest share of clients. The culture is very professional and friendly. Employees opinions are valued and everyone is treated with respect. There are great training programs (at hire and on-going) and very good benefits. Great place to work.

Cons

The company is headquartered in Rochester and 3000 of the 12,000 jobs are in Rochester, including most of the senior management jobs. It's a very nice small city with very low cost housing and below average cost of living, but Rochester isn't for everyone.

4.0

Nov 26, 2014

I am a senior manager at Paychex. Eight sales managers report directly to me.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture. Great products. Fair compensation.

Cons

Finding elite sales talent can be challenging.

Viewing 5965 - 5966 of 5,966 Reviews

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Great place to work. Very successful company. Excellent business model. Terrific culture.

I am a senior manager at Paychex. Eight sales managers report directly to me.

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