Paychex reviews

3.1

46% would recommend to a friend

(5,970 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jun 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits Company is more life/work balanced (varies by district) Potential to make good money

Cons

Management will throw you under the bus Lots of turnover on the payroll side, which affects Premier Operations really hates sales people, and it's understandable

2.0
Jun 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Your pay was decent once you added in commission and bonuses, and the name recognition helped out in the field. Training was superior than similar companies. Not a terrible first sales job, looks good and is respected on your resume and it's sales training that you can take with you for the rest of your career. Just don't plan on staying there longer than 2-3 years.

Cons

No loyalty to their employees, you're only as good as your month and they will manage you out the door for any reason. From a sales perspective, there is really no room for real advancement past that position (opportunities are few and far between). Office politics play a huge role in things, and it can get drama crazed and catty. HIGH turnover rate, they don't allow new reps to develop their territories before the pressure is on to manage them out. No communication between the departments, half of your sales time is putting out operations fires. Also, no control over where your territory is. My territory was 70-90 miles away and I was driving between 200-320 miles per day with no extra compensation when some reps live in their territory. Also the sales rules promotes being a shady sales person and stealing from your coworkers and your managers are in on it. It's kill or be killed. Pricing and discounting is not competitive in the industry

4.0
May 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Good place to learn and grow as long as you are prepared for a quota driven environment. They are pretty fair and provide you with great training and support.

Cons

Commission structure not that great ( although company has reviewed this in efforts to retain employees). Room for advancement into different branches seems somewhat limited.

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Glassdoor has 6,141 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.