Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
avatar

John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, HRBP peers, multi-state and industry exposure.

Cons

Don’t be fooled—this job isn’t HR. It’s high-volume account management where real HR strategy takes a backseat. The client load is excessive, making proactive HR impossible. Instead of consulting, you’ll be reacting, managing fires, and supporting sales efforts. The environment is stressful and disconnected. Leadership fixates on numbers, not people. Employees are micromanaged through irrelevant metrics and surveillance, with no real investment in client or employee success. If you’re looking for a job that values HR expertise, this isn’t the place.

Viewing 538 - 540 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.