Paychex reviews

3.1

45% would recommend to a friend

(5,994 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Apr 30, 2025

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

The base salary is pretty good

Cons

Gaslighting from leadership, pay structure was different than was promised, my specific manager was widely hated by the team, lots of lies. Most people are unhappy there. Highly suggest you work elsewhere, most reps aren't making good money

3.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Kept busy with work and encouraged to take on responsibility and expose yourself to more of the company's work areas.

Cons

They say they have "Unlimited/Discretionary PTO" but it is a lie. They say to "follow the old system" which means 15 days a year, take more than that and your manager will be questioning you. They also require you to count the number of PR's you have reviewed and the time it took. They also say they follow an "agile methodology" but they poorly implement the scrum methodology e.g. keep increasing scope to the same story throughout multiple sprints but reprimand you for carrying it over.

4.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

- flexible PTO - completive pay

Cons

- they do not encourage any work from home days - the typical gray, florescent lighting office environment - the standard health benefits don't include mental health co-pays

Viewing 481 - 483 of 5,994 Reviews

Glassdoor has 6,166 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.