Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 662 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 367 reviews)); "culture is great and consistent" ((in 346 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 266 reviews)); "Remote working was nice and provided good work/life balance." ((in 265 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 373 reviews)); "Poor Management and pay for what you do" ((in 238 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 151 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Bad upper management and no one with any background or training in UX" ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,993 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,993 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

3.0

May 5, 2025

Lots of Changes

Sales support representative

Recommend

CEO approval

Business Outlook

Pros

There are still a lot of good leaders and having a supportive manager can make all the difference

Cons

Lots of internal changes being made and no sense of consistency or support which is greatly needed.

4.0

May 4, 2025

I had to do this to use Glassdoor

Sales

Recommend

CEO approval

Business Outlook

Pros

If you love isolation and being totally on your own, never seeing anyone else from your company and only being requested to do things via chat or email you will love this Job!

Cons

they will change their compensation plan every year... they will constantly change your territory, or market segmentation, or whatever else they feel like they want to try that week. not a huge deal but it does make a plan and work it.

5.0

May 2, 2025

Great place

Sales

Recommend

CEO approval

Business Outlook

Pros

Lots of positive skills learned a supportive community

Cons

None! Great experience all around

Viewing 475 - 477 of 5,993 Reviews

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Paychex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lots of Changes

I had to do this to use Glassdoor

Great place

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