Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Clients are interesting and easy to work with

Cons

Lack of training No care for customers No interconnectivity between company service teams Constant micro-management Outdated software Lots of corporate jargon thrown around with zero substance

1.0
Jan 13, 2024
Recommend
CEO approval
Business Outlook

Pros

💯 remote position and you determine the work you put in.

Cons

No work/life balance. You have to work a lot to get the sales and there’s not a real celebration when you do. It’s always “onto the next.” Lots to learn but you are talking to customers immediately and could potentially screw up their payroll/ 401k if you don’t get all of their information correct when filling out the paperwork. Training on filling paperwork is rushed. Main focus is getting the sale, what happens with the customer afterwards doesn’t seem to matter.

Viewing 442 - 444 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.