Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 15, 2025

Aweful Culture

Recommend
CEO approval
Business Outlook

Pros

Honestly can't find one at all

Cons

Poor inexperienced leadership, no real from the top, leads and contacts are 5-7 years old, micromanaging from very young leaders who were not equiped. Unlimited PTO is by permission only, no ramp time provided. I could go on and on

1.0
Jan 26, 2025

Save your sanity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k, benefits, PTO, work from home

Cons

They don't train, at all. The weekly trainings they have don't actually teach anything they just wanna hear themselves talk I think. Managers and employees talk bad about everyone behind their backs to others. The managers have such an insane workload they can't even help their own employees. The CEO could care less about the employees, don't drink the Paychexproud kool-aid, they don't care about you I promise. They don't care that the cost of living is insane, because they keep pay rate the same and make It harder to make money every year. The micro managing is insane. Changing quotas are upright impossible to make money with.Everyone acts like high schoolers. Employees can practice dodgy borderline illegal sales tactics as long as money is made. Your mental health will suffer here, real bad. Clients literally hate their products and reps, the amount of complaints I would hear about the Paychex system and Representatives was honestly unbearable. How can they be leading in the country when 90% of everyone I spoke to hated them? The old CEO was so much better.

3.0
Dec 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I would recommend working at Paychex as a sales resume builder then leaving as soon as you can. 1-2 years max.

Cons

Hight Quotas, low moral, lower leadership skills from upper management

Viewing 424 - 426 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.