Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

47% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 673 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 412 reviews)); "culture is great and consistent" ((in 328 reviews)); "Remote working was nice and provided good work/life balance." ((in 274 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 271 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 370 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 155 reviews)); "Low salary and most of the time you are just sitting around" ((in 119 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

47% would recommend to a friend

(5,968 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

May 3, 2026

Weekends off, but expect a lot of overtime

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Plus. You get Weekends off.

Cons

Alot of OT may be required

1.0

Apr 30, 2026

Helpful colleagues, but poor leadership drove turnover

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Some people were great and helpful

Cons

Leadership was horrible and that is why everyone quit.

2.0

Apr 30, 2026

Valuable experience but high risk of burnout

Project manager

Recommend

CEO approval

Business Outlook

Pros

At Paychex, you deepen knowledge in payroll, HR, and benefits—this lines up perfectly with the implementation/benefits roles you’ve been targeting. It makes you more marketable for companies like Paylocity or ADP.

Cons

High client volume = burnout risk This is a big one for you as a homebody + new mom: Constant calls, emails, escalations Difficult clients (which you can handle—but daily is different) It can drain your energy fast.

Viewing 37 - 39 of 5,968 Reviews

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Paychex

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Ratings by category

Ratings by demographic groups

Reviews by job title

Weekends off, but expect a lot of overtime

Helpful colleagues, but poor leadership drove turnover

Valuable experience but high risk of burnout

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