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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      47% would recommend to a friend

      (5,968 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      May 4, 2026

      AVOID THIS PLACE AT ALL COSTS

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will be lied to about the pros

      Cons

      You are better off not having a job than working here. Micromanagement and turnover are beyond anything you have seen before. This place is a hostile workplace. Certain favorites are given big advantages and the rest are scolded and treated like children. Quotas are way higher than you will ever hit unless you are one of the handful of reps being given favors. Fear and punishment are used to "motivate" you. Very few hit quota and at least a third of the reps are on some kind of PIP. Even new reps who have only worked a few months are put on performance plans because they are expected to meet impossible metrics and goals. The customers you call are angry because Paychex has harassed them to the point of needing a restraining order. You will be very much mislead about the "OTE" . Recent big layoffs show that their business model is broken and the company is in trouble. Stay far away.

      5.0
      May 4, 2026

      Supportive culture with opportunities for growth

      Talent acquisition
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychex is a solid organization with strong leadership, supportive teams, and a culture that values development. There are many opportunities to learn—both through formal training and hands‑on experience—and leaders are generally invested in helping employees grow their skills and careers. Collaboration across teams is encouraged, and the company operates with a clear sense of purpose and stability. Benefits are competitive, and the work environment is professional and inclusive.

      Cons

      Processes can sometimes feel complex or move slowly, and navigating change can take patience. Workloads may vary by team and season.

      Viewing 34 - 36 of 5,968 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,139 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.