Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 680 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 393 reviews)); "culture is great and consistent" ((in 327 reviews)); "Remote working was nice and provided good work/life balance." ((in 272 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 258 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 362 reviews)); "Poor Management and pay for what you do" ((in 235 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 151 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,989 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

3.0

Aug 5, 2025

Relaxed Culture/Extreme Outsourcing

Cyber security

Recommend

CEO approval

Business Outlook

Pros

The culture is very relaxed and personable.

Cons

There is currently a hiring freeze for US-based employees. Overseas employees continue to be hired for the same role that are frozen.

3.0

Aug 5, 2025

Hypocritical operations

Trainer

Recommend

CEO approval

Business Outlook

Pros

Great public image Good Benefit package Nationally recognized for Training Excellence Culture Shaping is touted a lot

Cons

lower than average pay in most areas Promotes Culture Shaping and values - looks great for photo ops and publicity, but internally management does not exemplify or follow the values. age bias exists in all levels of employment - watch your back when you hit your 50's - regardless of tenure.

3.0

Aug 4, 2025

Review

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits and PTO packages

Cons

Leadership is a mess. Sales driven culture

Viewing 361 - 363 of 5,989 Reviews

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Jobs at Paychex

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San Francisco, CA

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Mid-Market Sales Executive

Channel Sales Consultant - Bank

Paychex

Paychex reviews

Company ratings over time

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Reviews by job title

Relaxed Culture/Extreme Outsourcing

Hypocritical operations

Review

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