Paychex reviews

3.1

45% would recommend to a friend

(5,991 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jul 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Paychex has a great position in the market with enough flexibility in our technology to have the upper hand in negotiations about 90 % of the time. Well rounded corporate training and ongoing training online. New products to sell and a constantly evolving platform in which upper management is not afraid of taking a risk on implementing. You have a lot of freedom to succeed and create new referral channels if you're committed and creative enough. Compensation definitely rewards those who can find a way to succeed highly. Circle achievement starts at about 120k a year which is very attainable. If you're disciplined, you can definitely manage a great work life balance.

Cons

Some recent bad hires recently in both management and sales staff. It's a sales organization and small business sales department has an inclination to hire new college grads that have very little experience in both sales and life. These are mostly the reps that will complain about everything and are first to blame others. The harsh reality is that if you're not succeeding here it hardly ever has to do with your "coworkers". I have seen many times more often then not that those employees kicking and screaming on the way out go on to have just as bad experience or another sub par performance at their next jobs. So I guess my main gripe would be the lack of quality hires recently. It's really easy getting trapped in negativity when a few reps are determined to justify their poor experiences by exaggerating their seemingly unfortunate circumstances.

2.0
Jul 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits & Working hours of operation. That's it!

Cons

A company that does not live up to their values. Office environment with a hold ton of politics that does not allow for a lot of growth. Low pay for the mental and fiscally challenging of work load. If you are not with the in crowed "like high school" the chances of your success are very low.

1.0
Jul 23, 2017

Babysitting at its finest

Recommend
CEO approval
Business Outlook

Pros

Good employee benefits and that's about it

Cons

Micromanaging At its best Lack of respect Constant schedule changes with meeting and office time some at the last minute all with the expectation that you'll be there No camaraderie Management often uses bullying to get the message across Commission pay is awful. You work too hard for what you get paid No follow through with what management promises they will do It's considered outside sale however half of your week is spent in the office so that they can watch what you're doing. Constantly over your shoulder inspecting your hour,day,week,month

Viewing 352 - 354 of 5,991 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.