Paychex reviews

3.1

45% would recommend to a friend

(5,991 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Sep 10, 2025

No Thanks

Recommend
CEO approval
Business Outlook

Pros

Financial Strength, Brand Recognition, Good People

Cons

Lots of very unhappy former customers. New Customers are inundated with sales calls for additional products.

5.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

It's been a good experience overall at Paychex.

Cons

The only real cons is the bureaucracy at Paychex is high, so unless you have a VP sponsor or Sr. Manager that gives you the freedom to do what needs to be done, its a slow process to move things forward. Much slower than small companies I've worked at in the past.

Viewing 319 - 321 of 5,991 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.