Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 680 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 393 reviews)); "culture is great and consistent" ((in 327 reviews)); "Remote working was nice and provided good work/life balance." ((in 272 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 258 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 362 reviews)); "Poor Management and pay for what you do" ((in 235 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 151 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Sep 20, 2023

Not a people first eviroment

District sales manager

Recommend

CEO approval

Business Outlook

Pros

*great place to learn the ropes of HCM *Good training *Decent technology

Cons

*Biggest thing is over the past 3 years they have moved away from focusing on their employees and people first. The culture is no longer a collaborative and positive setting. *Career growth is limited (discouraged internally from moving to different depts) *Base and commission are on lower end for industry *Disconnect between upper management and field level *For management there are pretty large discrepancies in quota assignment *No visioion for SMB division - might be different in other areas

2.0

Sep 6, 2023

Toxic

Software test engineer

Recommend

CEO approval

Business Outlook

Pros

They have great medical benefits. Apparently now they have unlimited PTO but that wasn't the case when I worked there.

Cons

They treat their employees like machines. They expect employees to work when they are on vacation for emergencies because there is little to no cross training.

3.0

Sep 2, 2023

Cog in the machine

Account executive

Recommend

CEO approval

Business Outlook

Pros

- in my role, you sold to existing accounts so “cold calling” - training was solid - benefits are great and pay was good if you’re doing well. I was making low 6 figures

Cons

- your manager is going to make or break your experience here. In my case. My manager was not good and would micromanage me to the point I was getting called constantly even after hours / during my personal time - actively telling us to lie and mislead customers. I sold 401k plans and they trained us to not be upfront about what we’re selling - product itself had bad support - ever increasing quota expectations with less pay Ultimately my time ended here due to a combination of all those things

Viewing 313 - 315 of 5,989 Reviews

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Jobs at Paychex

Client Service Representative

Client Service Representative

Channel Sales Associate - CPA

Client Service Representative

Channel Sales Associate - CPA

Salisbury, NC

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Not a people first eviroment

Toxic

Cog in the machine

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