Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 670 reviews)); "Very supportive and great training." ((in 383 reviews)); "culture is great and consistent" ((in 333 reviews)); "Remote working was nice and provided good work/life balance." ((in 268 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 368 reviews)); "poor management and clique type teams" ((in 240 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Senior leadership especially zone managers Lacks the experience to think beyond today and lead and navigate the sales force through adversity" ((in 92 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Sep 16, 2025

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture was ok . People are nice

Cons

Everything else . Management , overworking , and barely any compensation to show for it

1.0

Sep 15, 2025

Pick anywhere else

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and there are WFH opportunities. It was a good place to work when I first started over a decade ago, but now it’s a different place.

Cons

It’s the McDonald’s of payroll. You’re just getting by all day with unrealistic expectations. You get a promotion then they’ll demote you to customer service if they need more people on the floor due to the high turnover over. Payroll is actual expertise, you have to know your tax laws and regulations, but a lot of new hires don’t have the time to learn bc they just need them open on the phones

1.0

Sep 13, 2025

Discriminatory hiring practices

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you’re not a minority, they’ll hire you

Cons

Unfair and Horrible hiring practices.

Viewing 313 - 315 of 5,990 Reviews

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