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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Nov 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Free meals, 401k, tuition reimbursement, health vision and dental benefits.

Cons

Basically, upper management would micromanage you and expect you to micromanage staff under you. Nit pick every little thing that you “need to do” when its not urgent or doesnt involve food safety. They would force you to join landmark seminars if you are forcibly selected for a management role. Upper management and the company are like a cult and expect all their staff to think and act the same way. They all want everyone to have the same beliefs and they will shun you if you think differently. They will promise you a bonus, either you will get a 100 dollar bonus which is nothing what they say youd get or you will get nothing at all. They claim to have integrity and transparency which they are anything but that. Constantly lie to you and will not give you honest answers, ex. Asking about turnover rate. They will avoid answering that to prevent you from being discouraged from accepting the job. They dont care about employee safety and open stores in the hood. Bring security concerns to them and you are ignored until things actually happen, then its the associates fault. Instead of fixing issues or listening they always say, “im sorry you experienced this, please feel free to reach out to the my voice matter program. “

4.0
Sep 14, 2022

Not to bad of a company

Recommend
CEO approval
Business Outlook

Pros

The pay for a QSR style restaurant is fairly high. Depending on your store and how well you manage it you can make over 6 figures a year - great benefits - Good managers to work with at other stores - AOC and MUM's want you to succeed and will help you achieve those goals. - Get to make your own schedule

Cons

- No work life balance - Meetings up the wazoo. You can't manage your store if your not there - Upper management loses sight of lower management goals because they are so concerned about thriving in the culture - Upwards movement isn't really there. If you are trying to get to Area Coach (District Managers) and above it's almost impossible. There is some relocation you can do but it's hard because not a lot of them want to leave when they are making 500k+ a year. - Staff turnover is huge in this company mainly because you have a set pay you can pay them in your area that is set by corporate. It makes it so we are not competitive in the market for that area.

3.0
Jul 31, 2022
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to make 6 figures as a GM - Bc it is a challenging job, I learned a lot about myself, others, leadership, business, etc.. - My Training Leader was absolutely amazing & very supportive - Opportunities for growth in the company - My team. They are what kept me going.

Cons

- You can forget having any sort of a work/life balance bc most weeks you’re working 60+ physically, mentally, & emotionally demanding hours a week. - Upper Management was very condescending & manipulative. More like drill sergeants lol. I always understood & appreciated the high expectations but I wish more mercy was shown from them during the peak of Covid. - Ample risk of getting injured. From large burns to deep cuts to tendinitis (BOH mostly) - Didn’t have any assistant manager & was at a high volume store which was too much responsibility for 1 person - They promote “healthy happy lifestyle” but make it near impossible for managers to achieve that. - Pay for associates wasn’t enough for the amount of work they do

Viewing 169 - 171 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.