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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Feb 28, 2013

Pretty Decent Summer Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was hired at a newly opened Panda Express to work only for my summer vacation as a university student. Pay was as expected and I received free meals. I'd always wanted to work in food service at least once, so this was my opportunity to do so. Got along well with my managers and coworkers.

Cons

Fairly intensive work initially, although as I got more used to work there, that wasn't a big deal. Restaurant was newly opened, so we were somewhat understaffed. Occasionally, there were lulls in activity during the day without many customers to serve.

2.0
Feb 24, 2013

pros < cons

Recommend
CEO approval
Business Outlook

Pros

Good benefits, above ave. pay above general manager and free meal while at work ( to go leftovers which is against comp policy but no one cares. up to gm because acos are at home taking naps at 10 pm anyway)

Cons

Highly political company culture, NO work life balance above store manager position, some corrupted ACOs, gossip and back stubbing among store managers, people hating the job and only surviving (getting by) everyday because they think there is no equivalent jobs out there, "nearly" mandatory self improvement classes at your own expenses and time, superficial slogans, etc

2.0
Nov 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay if you only work 50 hours a week (if you are lucky enough) Good bonus if you get a good store that is making money and nothing breaks. Good employees as long as you hire one that listen to you and help you clean the store & dumpster till 4am before visit. Good management if your ACO only cares making profit/bonus instead a piece of gum that is on the driveway and not calling your phone thousand times when you are off. I loved this company when I first started and cares everything like it was my business, but things changed, and all I want now is work my hours, go home, turn my phone off and sleep.

Cons

They hold everyone accountable for everything. Upper managements get so pissed off if they see a piece of rice on the steamtable/floor, a small piece trash on the parking lot, grease stain on the dumpster area during visit, a piece of gum on the driveway, a black spot on the kitchen flooe & etc. They are so crazy about the store cleanliness when the restaurant is using a lot of oil & grease on daily basis. They always compare Panda to other fast food when panda only pay about 5-7 people working during rushes, McDonald's pay 20 people working per shift that's why McD can serve people in 30 seconds and Panda serve people in 5 minutes. High turnover because it pays good but work like a dog that you feel like you get paid less than minimum wages, so people leave after a couple months and work somewhere else. As a TL, you work like an ACO but does not get paid more than GM, and your ACO ask you to do his/her work assignments, and help him/her reply his/her boss email when you dont know when you will get promoted to ACO and you are doing all those extra work and run a store.

Viewing 136 - 138 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.