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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

One free plate of food to eat every work shift. Good starting job for younger people.

Cons

The big bosses love people who act like they're in charge and kiss up to them. They love it when you stay on the computer all day and respond to every useless email that they send just so they can read your name instead of actually getting work done in the restaurant. Also they only give you a 25 cent raise every 6 months on top of the 9 dollars that you start off with and will only give you like a dollar raise for a promotion.

3.0
Nov 5, 2016
Recommend
CEO approval
Business Outlook

Pros

You never got bored at Panda Express. Work environment was very, very clean with health standards followed very well. Food was great and you got a free meal each shift. Most of my coworkers were friendly and competent. POS system was easy to use and this job was good for anyone who is able to balance multiple tasks and do competent work quickly. Find out where the camera blind spots are if you want to snack or check your phone during your shift.

Cons

This restaurant is a surveillance state! Its a little disorienting to come in after a day where there were literal hurricane force winds and be reprimanded for not seeming busy enough when the manager reviewed the tapes of your work day...there were NO customers. Constant visits from other managers and company higher ups put insane strain on the employees. Too much is always delegated to the workers, especially in drive thru. The worst bs at this job doesnt come from the store level management but from company higher ups. My manager could be mean but I probably would be dead inside if I had to meet the crazy standards the company wanted. Always new initiatives, ridiculous requests, and a general lack of understanding of what working in a fast food restaurant is actually like. Constant contradictions, managers would get in trouble for employees staying on the clock too long but the closing duties required were difficult and lengthy, and impossible to get done on time when the store was busy. Cashiers would get in trouble for sales record things that were beyond their control. Someone wants a refund because they realize they dont like fried rice? Congrats youre in the red! Half of the regulars are awful people. If you get harassed by a creepy customer you just have to deal with it, even when what he has said is enough for most managers to kick a customer out. :( The joys of womanhood........

Viewing 109 - 111 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.