Does Panda Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Panda Express employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Panda Express. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Panda Express?

60% of Panda Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Panda Express 3.0 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Panda Express?

Cook (358) , Counter Help (337) , General Manager (324) , Cashier (248) , Shift Leader (218) , Assistant Manager (188) , Kitchen Help (136) , Front of House (106) , Line Cook (87) , Lead Counter (73) , Panda Express - Counter Help (69) , Crew Member (64) , Server (63) , Associate (58) , Shift Lead (58)

What are the pros of working at Panda Express according to real employee reviews?

"I was able to become a chef and the pay is good for 12.00 an hour" ((in 814 reviews)); "You get free food (A least at my establishment) and the work is so easy." ((in 433 reviews)); "Good benefits which is always good" ((in 248 reviews)); "High standards Your meals are free during your shifts 20% off discount to eat there otherwise" ((in 242 reviews)); "Great atmosphere and coworkers." ((in 158 reviews))

What are the cons of working at Panda Express according to real employee reviews?

"Bad Management and very strict" ((in 408 reviews)); "This section will be for a bad manager" ((in 244 reviews)); "Long hours and have to be on my feet the whole time while working in heavy traffic Panda Express." ((in 206 reviews)); "No work/life balance; too demanding and ACO's are low quality." ((in 174 reviews)); "Bad upper management." ((in 109 reviews))

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Panda Express

Now known as Panda Restaurant Group

Panda Express reviews

Compare reviews

3.6

60% would recommend to a friend

(5,255 total reviews)

Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.1

Senior management

3.0

Work/Life balance

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 2, 2018

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

The only pro is that you get free food.

Cons

This company will work you like a slave. Training program is a sham. They will tell you 4-6 weeks, but have you "in training" for months. Many of the managers are miserable. They are only nice to you in the beginning, then treat you like you don't exist afterward.

Panda Express Response

We would like to apologize for your negative experience with working at Panda as a General Manager. As a people-focused company, we are committed to creating a vast amount of growth opportunities where our associates are encouraged to grow in their personal and professional lives. Your feedback gives us insight into how we can improve our management training program. We take your concerns very seriously, and want to learn about it in more detail. If you would like to share your experience in full detail, you may do so through our confidential online HR portal: www.pandarg.ethicspoint.com, or through our hotline: 626-799-9898 x6053.

2.0

Apr 27, 2018

Mid management

Business administration manager

Recommend

CEO approval

Business Outlook

Pros

The salary is okay, and benefits are too.

Cons

Poorly trained, uneducated, rude, disrespectful managers in location all the way up to regional.highly disorganized and a breeding ground for harassment, unhappy co-workers and potential workplace violence.

Panda Express Response

We are very sorry to hear about your experience working at Panda Express, and want to take the time to address your concerns. One of the core pillars of our organization is continuous learning, and we are constantly looking for ways to grow and improve the work experience for our people. We take your concerns very seriously, and want to learn about them in more detail. They conflict heavily with the collaborative and respectful team culture we are trying to uphold. Cases of harassment and workplace violence are not tolerated at our workplace, and we go to great lengths to ensure our associates are encouraged to share their concerns in an empowering and safe environment. If you would like, you may sure your experience in more detail via our confidential online HR portal: www.pandarg.ethicspoint.com, or through our hotline: 626-799-9898 x6053. We want to learn how to remedy this situation immediately.

3.0

Jan 9, 2018

General manager

Recommend

CEO approval

Business Outlook

Pros

Pay, flexible scheduling, growth potential

Cons

Upper management/Support Team in California, “Panda Is Life” mentality, want to reshape you only into their vision, and they will BS about workers comp, OT, and policies

Panda Express Response

Thank you for taking the time to share about your experience at Panda Express. We will be passing your feedback along to our Operations management team for continuous improvement.

Viewing 100 - 102 of 5,255 Reviews

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