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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Apr 27, 2018

Counter help

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, very organized, and paid a fair amount

Cons

Not getting enough hours

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Panda Express Response
8y
We are thrilled you love the work environment at Panda. We appreciate all the hard work you contribute as a Counter Help—it certainly makes an impact! We will be sharing your feedback with our extended HR team to find ways we can improve our staffing initiatives.
4.0
Apr 14, 2018
Recommend
CEO approval
Business Outlook

Pros

benefits, pay, move up potential, a lot of personal growth opportunities, a lot of personal and work-related support

Cons

overall consistency with how store managers and upper management handles business, follow through with promotions (leading associates on for lengthy period of time) and corrective actions

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Panda Express Response
8y
We are so grateful to have you on our team. Thank you for all the hard work you put in as an assistant store manager—it certainly does not go unnoticed. We have forwarded your feedback over to our Operations team in an effort to build on our training and staffing initiatives. We appreciate all the hard work you put in to keep our store operations running smoothly.
1.0
Apr 11, 2018

Worst job I've had

Recommend
CEO approval
Business Outlook

Pros

The pay is good and if you need a lot of hours it's easy to get them. You get a free meal each day you work.

Cons

There is absolutely no work-life balance to speak of. The management didn't care about their staff and was not accommodating to their employees' lives and schedules. When I got the job I was told I'd be working part-time, but I had to work over 40 hours a week. I got no benefits. It was very difficult for us to get breaks. Most of the time I didn't even get to take a lunch break. I had to work 12 hour shifts from sun-up to sun-down all weekend every weekend, often with only 1 or 2 ten minute breaks. It was close to impossible to get any days off. Policies were extremely strict but management would contradict it often. We'd get in trouble and lectured about food costs if we gave the customer slightly more food than they should have received. But management was also quick to give out free food and refunds if the customer voiced even the smallest grievance. We'd be lectured if we tried to clock in 5 minutes before our shift started, but management also made us stay hours after our shift ended. Management played favorites as well. Men were payed more than women for the same job starting, regardless of their skills or experience. . Raises and promotions were not given out fairly.

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Panda Express Response
8y
We’re sorry to hear we’ve missed the mark on delivering an exceptional work experience for you. As part of Panda’s core value of respect win/win, we work hard to create an environment where our associates feel empowered and comfortable sharing their feedback. We would like to take the time to address all your concerns. We take violations of workplace and break compliance very seriously, and would like to learn more about your experience in more detail. Our people are our greatest asset, and we work hard to develop our managers into inspirational leaders. When we hear feedback that conflicts with our vision, we strive to learn how we can improve. If you are comfortable, you may share you experience via our confidential HR hotline: 626-799-9898 x6053, or through our online portal: www.pandarg.ethicspoint.com. We look forward to learning how we can improve the overall work experience for you.
Viewing 511 - 513 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.