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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Apr 14, 2021

Mixed bag of nothing

Recommend
CEO approval
Business Outlook

Pros

The pay is one of the only factors into why anyone would stay. At 18 dollars an hour(currently 04/14/21) , for a workload that varies from location to location, you tend to get comfortable.

Cons

Management tends to always be high on the list of cons. You’re stuck trying to climb a ladder that leads to nowhere. Promises are made but never kept. Upper management varies from zone as well. In the west la region, you’re stuck with someone with absolutely none to very slim involvement in the kitchen or current affairs of store. Numbers and reviews are what matter to them and it’s pathetic. What makes an operation run smooth aside from its workers? If working conditions are poor and the workers aren’t being taken care of with the needed equipment and tools for the job, how is the operation supposed to manage ?

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Panda Express Response
5y
We value your input and want to let you know that we want to fix this! The people are the heart of the Panda family and we value the growth and development of our associates. Your feedback sheds light on the importance of listening, learning, and improving. We strive to uphold the highest standards of working conditions and to take care of our associates and will be sharing your feedback with our Ops management team. We appreciate all that you have contributed to our team and will continue to live into our mission of inspiring our people to better their lives. You are welcome to share your experience via our confidential “My Voice Matters” hotline: 626-799-9898 x6053. We look forward to listening, learning, and improving.
5.0
Apr 13, 2021

Greatest job ever

Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity and income potential

Cons

Hard work and can be lots of hours dealing with people who don’t want to be there

4.0
Feb 25, 2021

Good Job

Recommend
CEO approval
Business Outlook

Pros

It's fast paced, so long shifts aren't that bad, because they go by rather fast. It's not very hard to find something to do even when it's busy. You also get to eat the food during your breaks, which is fun. When it gets really busy, it's actually kind of fun, especially, when you and your coworkers are in tune with each other. It feels like playing a game, so that's cool.

Cons

You deal with difficult people sometimes. That comes with any customer service jobs, though. Sometimes the people who are in charge are a little bit strict when it comes to policies and in ways that don't really make sense, sometimes, but just do what they tell you and you'll be fine.

Viewing 397 - 399 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.