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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Jan 28, 2022

Horrible

Recommend
CEO approval
Business Outlook

Pros

None at all it's horrible

Cons

It is just an awful job

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Panda Express Response
4y
We apologize on behalf of your experience and take your feedback to heart. Will be forwarding it to our Ops Management Team.
3.0
Jan 15, 2022

Ok

Recommend
CEO approval
Business Outlook

Pros

It was alright, just a front of house job. Okay pay, get to eat the left over food which rocks because you'd never be able to afford it on a Panda salary. Management (Andy) is great, does not mess around with abusive customers.

Cons

Customers are absolutely some of the worst people you will have the misfortune of encountering. I have been yelled at, threatened, flipped off, followed, you name it. People are really serious about their orange chicken. It's 100% your fault the line is wrapped around the building and more. If you had common sense you would come inside where there are two people in line instead of twenty.

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Panda Express Response
4y
​​As an organization, we strive to put people first and this includes ensuring that our associates are well taken care of. We understand that a store environment matters and will be partnering with Operations to improve training around guest interaction.
3.0
Dec 15, 2021

Great pay

Recommend
CEO approval
Business Outlook

Pros

- Good Pay - Great coworkers - More than enough hours if they are in need

Cons

- Some Management does not support team and does nothing - short staffed - overworked

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Panda Express Response
4y
Thank you for providing us with feedback. At Panda, we treat all our associates like family and believe in helping them grow on both a personal and professional level. To further improve our management training initiatives, we will be forwarding your response to our HR Team.​
Viewing 373 - 375 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.