PUMA reviews

3.9

76% would recommend to a friend

(1,873 total reviews)
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Arthur Höld

64% approve of CEO

55% positive business outlook

PUMA has an employee rating of 3.9 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PUMA employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good company, global knowledge, team work.

Cons

The HR Manager in Chile has been accused of mistreatment and discrimination for many years.

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PUMA Response
1y
Thank you for taking the time to review us on Glassdoor. We are sorry that your experience does not reflect our efforts to create a pleasant work environment for everyone. We take your feedback very seriously, as we want to create the best possible working environment. So if you feel that your individual work experience could be improved, please contact your local P&O partner to discuss your concerns directly, as we are very open to constructive criticism. Thank you again for your feedback and we wish you all the best for your future career at PUMA.
3.0
Nov 28, 2024

Work experience

Recommend
CEO approval
Business Outlook

Pros

Good pay. A lot of OTs so you can earn quite a bit of money.

Cons

Toxic workplace, a ton of OT if you're working closing shift, manager and supervisor can be a little snobby

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PUMA Response
1y
Thank you for taking the time to review us on Glassdoor! We are happy to hear that you enjoyed the perks and benefits of working at PUMA. We always aim to create a motivating and inspiring working environment, which is why, on an ongoing basis, we continuously look to improve. In order to do that, we need constructive criticism to get better and are very open to direct feedback. Thanks again for your feedback, and we wish you all the best in your future career!
2.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Regardless of their policies most managers are decent. It’s a nice environment 40% of the time. They give you free items for allotment every 3 months or so.

Cons

The store has a very huge problem with time management, the manager in charge of the schedule is always either forgetting or ignoring people’s availability, scheduling them in days or/and times they are not available, resulting in either losing those hours or accepting a shift at times you are not available, and sometimes even using their bias to decide who gets hours and how doesn’t. Some managers will try to use emotional blackmailing when you try to use your PTO, speaking of time off, the store has a very inconvenient rule that says that you can not call out or inform you are using your PTO in advance, you can only call 2 hours before the start of the shift in question, this not only causes inconvenience to the employees but also to the store itself because it results in sudden staff shortages, this rule was just recently changed but only because it finally represented an inconvenience for the management team. The job is mostly for people in high school, wouldn’t recommend it if you are looking for a steady job with stable income since the store has this very random drops in sales and hours. Some managers do have horrible actitudes that often cause people to quit after a couple months. There even was a huge wave of people quitting at the beginning of this year.

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PUMA Response
1y
Thank you for your feedback. We are sorry to hear your experience doesn't mirror our efforts to create a nice working environment for everybody. We take your feedback very serious and will look into this matter. We greatly value your input. On an ongoing basis, we continuously look to improve Retail Store Operations. We are aware of the busy and fast-paced work environment and how much support and initiative is needed in that business unit. Adding to that, we are very open about constructive criticism and propositions on how we can improve the work environment even more. Your feedback is instrumental in our continuous efforts to enhance our work environment. Sharing constructive criticism with us enables us to identify areas for improvement and strive towards providing the best possible experience for our team. We wish you all the best for your future career.
Viewing 85 - 87 of 1,873 Reviews

Glassdoor has 2,860 PUMA reviews submitted anonymously by PUMA employees. Read employee reviews and ratings on Glassdoor to decide if PUMA is right for you.