Pros
The pay is OK and there are some good people you may work with.
Cons
Looking to really dazzel your customer? Well they don't do that at Orange, however if you want to really push the limits of apathetic responses to customers and really dig into what the threshold of customer's tolerance for horrible execution and response ...you are at the right place. The most arrogant idiotic leadership I have ever witnessed. Truly out of this world levels of stupidity run the "processes" and internal tools must have been designed by a lobotomy victim...then it's gonna take anyone that works there to just forego that part of your brain that reasons to continue to punch in every day and deal with the idiots you are surrounded by. Don't work there unless you just have a passion for being up close and personal with shocking levels of ignorance and stupidity.