Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "Benefits are great" ((in 57 reviews)); "Work life balance is great" ((in 46 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 27 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

1.0

Apr 26, 2021

No growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good relationships, good culture, different schedule opportunities, good office environment, good health insurance

Cons

Poor salary, no pto, poor management, no growth opportunities

3.0

Jan 12, 2021

Top Down Approach To Management, Too Many ReOrgs

Marketing

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, log off when you need to, work as hard or as little as you want

Cons

A lot of changes and reorgs, low morale, no autonomy to come up with ideas

3.0

Aug 19, 2020

Management has a way to go.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, does not require previous experience, Overall Culture is pretty good.

Cons

Much more stressful than they let on, especially during high volume months. Frequent changes of management staff. There is a great divide between CS and Sales departments that make CS feel lie the red-headed step child.

Viewing 130 - 132 of 669 Reviews

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