OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)
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Debby Soo

77% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

669 reviews
1.0
Mar 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- nice snacks but that doesn’t make up for the cons

Cons

- Incredibly low salary considering the amount of work done in the role. - No support when you had a complexed issue and those with the task to help treaded you like an idiot - When asking for additional training, always told to find time and do it myself when they never gave us time - Lunch was half an hour and one 15 min break which if you went slightly over they gave you hell for even if you were unwell. - Managers had their favourites and made that very obvious - No opportunity for growth at all, only if you were a favourite - Harshly critiqued on calls if it took longer than 6 minutes without any context on how to improve or consideration of the fact it was more than one issue. - Higher management give CSRs a hard time and expect a lot with NO reward for their efforts - People let go with no warning or reason. - Good people leaving because of how incompetent management were and never took on idea for change - Mangers Would tell others business that was given in privacy which I reported to HR and nothing was done.

3.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Mostly kind people working there A good job for those who need a bit more professional experience

Cons

Micromanaged by all managers. Daily schedule was so precise it was hard to adhere to— adherence was also a metric used in assessments. Every action you do is timed and if you’re taking longer than they think you should, they will message you to basically tell you to go faster. It was excessive. Remote for most of the pandemic but forced us to go into office July 2021. Got hired on full time from contract and only got a 50 cent raise. Took on a ton more responsibility and didn’t receive any more compensation.

1.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Met some great people and social life was not bad

Cons

Lots of people that are institutionalised in the London office. Management is terrible in every aspect. Some people don't even do the bare minimum. Cliquy and nepotistic. Some great people but they all left. A few people that have been there forever because they are part of a clique and they don't care about doing their jobs. Very poorcommunication betweendepartments.

Viewing 127 - 129 of 669 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.