Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is great" ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 29 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

80% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Aug 23, 2018

not what it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

still many great people there, but many of the original greats are long gone

Cons

stuck. stale. not innovative enough. too corporate now with the merging of booking holdings and kayak. The glory days are over. Saturated market with high pricing and lots of competition and not nimble enough to make changes necessary to be competitive. The amazing cultural vibe is not nearly as strong as it once was.

3.0

Sep 2, 2016

Lots of potential. Stuck in mediocrity.

Lead software engineer

Recommend

CEO approval

Business Outlook

Pros

- Interesting vertical (who doesn't want to work with restaurants) - Fun work that can be rewarding - No real competitive threats - Good trifecta of CEO - CFO - CTO - Location of HQ is great - Lots of Priceline cash means projects get funded - Lots of cool people

Cons

- Weak senior management under the CXO position - CEO is solid, but has surrounded herself with yes men and women - Sales runs the show = not a ton of vision more than a quarter out - Not a lot of appetite for risk - Internal politics can be crazy - Internal talent development is nearly non-existent

OpenTable Response

Thank you for taking time to provide feedback on your experiences at OpenTable. We value the input from employees like yourself. Please reach out to your HR Business Partner if you wish to further discuss your career development, they are there to help!

1.0

Jun 27, 2024

Used to be a great place to work

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

- WLB - Plenty of holidays - tech stack

Cons

Since Debby joined in 2020, she has ruined the engineering culture. It used to be a great place to work. There has been - constant exec requests that have revolving requirements. - policies advertise to make it the "best place to work", but Debby tells us she has the right to change her mind - cringe worthy speeches from execs

Viewing 10 - 12 of 670 Reviews

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