Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 24 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 12 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

Mar 22, 2017

Supervisor

Recommend

CEO approval

Business Outlook

Pros

The benefits are good. 4 weeks of PTO. They make sure to have enough snacks to feed everyone. The vibe is different than other call centers, it is upbeat and cheerful environment. Company paid Eco pass. Brand new location.

Cons

Because we are a brand new call center, not all of the details are worked out right now. We are a work in progress.

OpenTable Response

I appreciate the feedback and happy to hear that you enjoy the culture! Thanks for taking the time to leave a review.

4.0

Mar 22, 2017

Fun, vibrant, goal oriented

Customer support technician

Recommend

CEO approval

Business Outlook

Pros

Any office you visit, be it the Denver or the San Francisco, they embrace company culture. They have fun, make sure their employees are taken care, and get the job done, no matter how many rules you gotta bend. Not micro managers, don't do your job, we'll talk to you about it, but other wise, they're a trusting company to employees. Here to stay for a long time, frequent raises and lots of room for advancement.

Cons

It's a hard hitting business. There's a lot of stuff to do, not your typical desk job, you're gonna be here and you're gonna work (bad to some people i suppose)

OpenTable Response

Our company culture is what makes us OpenTable so it’s wonderful to hear you are feeling the love! We appreciate your insights into our performance management philosophy. Thanks!

3.0

Mar 21, 2017

Not bad

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance & fun product

Cons

Little process, feels like high school all over again.

Viewing 514 - 516 of 669 Reviews

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Jobs at OpenTable

Manager, Account Executives