OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)
avatar

Debby Soo

77% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

669 reviews
5.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent peers and Management always there to assist Peers strive to be the best Very friendly environment, great team spirit, great customers Strong development team, enjoy watching the the software evolve and succeed.

Cons

None really. Our unit appears to run smoothly so nothing to add.

1.0
Mar 29, 2017

Very Poor Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Live/Work balance seems to be good on most teams.

Cons

I am continually shocked by how bad management is at the company. Working on a team that often utilizes freelancers and contractors, I am embarrassed at how long it takes for those individuals to be paid the money they were promised, over 7 months in some cases. The management and HR teams seem to move particularly slow in matters like this. The company claims the usual platitudes of "moving fast" being "thought leaders" but the reality is that the petty ego-wars that middle management wage against each other keep anything interesting from actually happening at OpenTable.

2.0
Mar 28, 2017

Unstrategic, Inefficient Mess with Endless Unmet Potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

OpenTable has such amazing potential to become a truly bigger part of dining out. There are endless ways to grow the business & opportunities to chase. There's never a shortage of ideas here or things to work on. MOST people are kind & work/life balance is great. Location is convenient to public transport & food options. There's also lots of flowing booze & costumes if you're into that.

Cons

Unstrategic, unfocused, & inefficient - Absolutely the worst place I've ever worked on these attributes. We're desperately trying to prove our worth post-acquisition, doing too many things & doing all of them poorly. Unfocused strategy along with general inefficiency across the board = a bunch of chickens running around with their heads cut-off. Highly political, where who you knows & who you suck up to is rewarded. "Yes" people are favored over those that question. Directors & above only focus on managing upwards vs. inspiring & leading teams below. People subtly fight for more power, people, & budget, by spinning stories with data to meet their needs & self-interests, instead of putting the interests of others & the business first. Lots of churn of great people leaving frustrated with the environment.

Viewing 508 - 510 of 669 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.