Novartis reviews

4.0

80% would recommend to a friend

(9,041 total reviews)
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Vas Narasimhan

86% approve of CEO

70% positive business outlook

Novartis has an employee rating of 4.0 out of 5 stars, based on 9,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novartis employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutique et biotechnologie industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Once upon a time, still 5 years ago, it was a great company to work for. Capable people, experience sharing, listening management. Then center of excellence was moved to India, several outsourcing companies took over the full ownership of internal systems and processes, massive lay off of mainly experienced people started, incapable people got promoted or hired to management position, at the same time core IT systems started being replaced and Sandoz separated. Most of the managers are without experience and do not care about people wellbeing, efficiency of processes, usage of internal know-how and improvement of collaboration. The political games took 10% of my job 5 years ago, currently it got to 60%.

Cons

When discovering that behind the massive lay off there is another game - to have less internal FTEs in order to have better stock price, it was quite disappointing. At the same time there are hired many external FTEs through outsourcing, which costs much more money than internals and those external colleagues are coming without the needed experience and knowledge of internal systems, processes and specifics, so at the end it costs even more money. However this doesn´t seem to matter at all, as less internals simply mean better stock price.

1.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Good products. Benefits are solid.

Cons

Culture is horrible. Managers gaslight staff. Staff are complacent and let managers bully medical directors. Marketing directs medical staff. Public face of company is a lie. Compliance investigators are a joke. HR promotes bullying management. No stability to speak of.

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Novartis Response
6y
Thank you for your comment. We are sorry to hear of your experience and take all comments of bullying seriously and as such have passed this information to the Novartis SpeakUp Office (formerly the Business Practices Office (BPO)). We recommend you also contact our SpeakUp Office directly via http://www.speakupnovartis.ethicspoint.com/ if you have any additional information to share. Novartis strives to create a safe and fair environment for all its associates and thank you in advance for sharing any additional information with us.
1.0
May 13, 2019
Recommend
CEO approval
Business Outlook

Pros

The salary is competitive. The benefits are very nice, in terms of Multisport pass being free. For a time being, it was possible to receive a phone with paid SIM. Those days are gone. Very, very good bonus. It's all about the money.

Cons

High workloads. In the end, all that matters is your time to work on a ticket. Your bonus and efficiency is measured by ticket completion and speed. Tickets, that's the name of the game. Colleagues are encouraged to spy on each other, ensuring that they complete their work. Monitors have been setup in the open space area to compare each other even more. Never mind the fact, that each project and each ticket may vary so much that a comparison is foolish. I know of colleagues who would work 7 days a week. Many work above 9 hours. Support from management is minimal and ends up being collateral damage control, nothing more. No encouragement to improve, and you won't have time for training or looking past your plate. Your plate will be full, all the time. You are expected to work 9 hours a day, there is no compensation for overtime and should you have the audacity to ask it, it will be frowned upon. Management does not actively look at hiring people for the job, but people they like and that might fit in the job somehow. It is a closed-knit group. Instead of hiring a new person, they will shift people around teams if they can't find someone they 'like'. Yes-(wo)men make sure that orders are executed, whatever the fallout may be. No pushing back from the orders above. Avoid them if you wish to keep a work-life balance, and your sanity. Please also consider these examples which I have witnessed: a colleague who was doing work above her pay grade and outside of her scope well over 24 months in a Western European country (tact. buyer -> cat. manager work). A colleague showed interest in another position, and his manager encouraged him to apply to said position. He did so, yet heard nothing from HR. So, after a while that person wrote to them. They received word that the application of the colleague to the position was rejected in the system by the same manager, without any explanation, some time before that. Another colleague showed interest in another position and once it was discovered that the colleague was looking into other positions, the manager contacted the manager who had opened the position and warned the colleague not to engage in such behavior. I myself was discouraged from looking into other positions internally and it was 'forbidden'.

Viewing 79 - 81 of 9,041 Reviews

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