Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

competitive salary company benefits Competitive bonus

Cons

extremely toxic environment A lot of politicking far from the city centre

avatar
Nespresso Response
2y
Hello, Thank you for sharing your review with us. While we are glad to know you appreciated our Total rewards package with market-competitive salary, various perks, and benefits, it is upsetting to read you found the work environment toxic. At Nespresso, our people are our main priority, and it is important to us to foster an atmosphere where everyone is well-informed and supported on every level. Your feedback is valuable to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. Please, feel free to contact your former local HR team to share some additional comments with us. Wishing you well in your new endeavors. Thank you.
4.0
May 17, 2024

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Caring community, proximity with Lausanne, big structure, work from home flexibility, strong commitment to sustainability

Cons

No processes or ways of working, difficult structure, low opportunities for growth, average/non-competitive pay.

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Nespresso Response
1y
Hello Colleague, Thank you for taking the time to provide feedback on your experience with us. We are pleased to read that you appreciate our community, as we want everyone to feel supported and cared for. It is also great that you recognize our efforts in offering flexibility to our employees, as well as our sustainability initiatives. Regarding the cons you outlined, we strive to maintain a structured and organized work process, where our employees are well-informed and assisted on every level. At Nespresso, we always support our people in their career aspirations, as we want everyone to grow and succeed. It is upsetting to know that you are not satisfied with your salary, as we continuously reevaluate our compensation to make sure it stays at the market-competitive level. Your review is very important and valuable to us, as we constantly seek to improve. You are always welcome to share some additional comments, so feel free to contact your local HR team to discuss your concerns. Wishing you well in your journey with us. Thank you.
5.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

- Company location & infrastructure, access to public transportation - amazing product / amazing brand - strong values and strong societal/environmental impact - strong diversity & inclusion foundations - Biggest company certified Bcorp worldwide

Cons

- maybe keep the pace on the delivery of multiple projects, quite intense with regular changes

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Nespresso Response
2y
Hello Colleague, Thank you for taking your time to share such a detailed review with us. It is a pleasure to know that you are satisfied with our location and infrastructure, as we want to make sure that everyone feels comfortable. We are also delighted to read your thoughts on our brand and that you are supportive and passionate about our values. At Nespresso, we believe that everyone can be empowered and make a difference with diverse workforces. Regarding the points for improvement you mentioned, we always aim to create a comfortable and manageable workflow for our employees. It's also important for us that we never stop challenging ourselves and are consistently working to improve our ways of working and innovate. We will pass your feedback to the responsible team, but you’re always welcome to share more details with us. Please do not hesitate to reach out to your local HR or management team. We wish you continued success in your career at Nespresso. Thank you.
Viewing 277 - 279 of 1,230 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.