Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible and good pay scheme

Cons

Nk available shifts given by the manager

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Nespresso Response
1y
Hello, Thank you for taking the time to share your insights with us. We are pleased to learn that you found our workplace to be a positive environment, particularly regarding the flexibility and competitive pay structure we offer. We also acknowledge your feedback concerning the availability of shifts. Your input is invaluable in enhancing our understanding of the experiences of our part-time employees. If you have any further thoughts or suggestions, please feel free to reach out to your former local HR team. Wishing you continued success in your future endeavors. Thank you.
5.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits and flexible schedule

Cons

No enough hours for shifts

avatar
Nespresso Response
1y
Hello, Thank you for providing us with your feedback. We appreciate you recognizing various benefits we offer to our people as a part of our Total Rewards package. It is also a pleasure to read that you were satisfied with flexibility of your schedule, as it important to us to provide our people with comfortable working conditions. Regarding the cons you highlighted, we are sorry that you weren’t satisfied with your work hours. At Nespresso, we are doing our best to find the right balance between our business needs and agreeable workload for our teams. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former HR or management team. Wishing you the best in your new endeavors. Thank you.
2.0
Aug 21, 2024

Coffee perks were good

Recommend
CEO approval
Business Outlook

Pros

Decent pay for serving and the team was good

Cons

Clientele are really difficult and management doesn't support the staff.

avatar
Nespresso Response
1y
Hello, Thank you for sharing your feedback with us. We are glad to read that you were satisfied with our market-competitive salary. At Nespresso, we always strive to foster a welcoming environment, and we are happy that you have enjoyed working with your colleagues. Regarding the cons you highlighted, we are sorry you felt the lack of support from the management, as we invest a lot in our leadership team so that everyone has all the necessary assistance and guidance. We greatly value the efforts of our boutique employees in providing quality customer service, and it is disappointing to read you have encountered some challenging customers. This review is important and helpful to us, as we constantly seek to improve. We welcome you to contact your former local HR team to share additional details and discuss your concerns further. We wish you well with your new endeavors. Thank you.
Viewing 238 - 240 of 1,230 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.