Is Nespresso a good company to work for?

Nespresso has an overall rating of 4.2 out of 5, based on over 3,221 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 91% of employees would recommend working at Nespresso to a friend and 51% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Chef De Projet , Vendeur and Conseiller Clientèle .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

91% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 4.4 out of 5 for work life balance, 4.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 193 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 160 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What Nespresso locations have received the highest employee ratings?

Bordeaux , Lyon , Nice , Issy-les-Moulineaux , Lille , Paris

Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.0

Senior management

3.5

Career opportunities

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 24, 2024

Decent

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good Pay Good Benefits Good colleagues

Cons

Difficult Customers, Short staffed, Rude clientele

Nespresso Response

1y

Hello Colleague, Thank you for your feedback. We appreciate that you value our Total Rewards package, which includes a market-competitive salary and various benefits. It is also a pleasure to know that you like working with your colleagues, as fostering a friendly and supportive atmosphere for everyone is one of our priorities. Regarding the cons you have pointed out, we greatly appreciate the efforts of our employees in providing quality customer service, and it is disappointing to read you had some challenging customers. At Nespresso, it is important to us to make sure that our people have manageable workload and are provided with all the necessary support they may need. We would welcome hearing more specifics about what you raise. Please feel free to reach out to your local HR or management team to look into your concerns. Wishing you continued success at Nespresso. Thank you.

4.0

Oct 23, 2024

Nespresso

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

A lot of training Good benefits Free coffee

Cons

You need to work weekends and holidays

Nespresso Response

1y

Hello Colleague, Thank you for your feedback. It's great to hear that you found your experience with us to be beneficial. Regarding the cons, we understand that working weekends and holidays can be challenging. Thus, at Nespresso, we strive to create a fair and balanced schedule for all our employees, taking into consideration their availability and personal commitments. We appreciate your understanding and flexibility in this regard. If you have any further feedback or suggestions, please do not hesitate to reach out to your local HR team. We value your input and are committed to continuously improving our workplace. We wish you the best of luck in your career with us. Thank you.

1.0

Oct 23, 2024

Terrible Work Environment

Team leader

Recommend

CEO approval

Business Outlook

Pros

The benefits are pretty great health care, dental care.

Cons

The upper management is terrible they harass you and are very egotistic about working for Nestle.

Nespresso Response

1y

Hello, Thank you for sharing your review with us. While it is good to know that you appreciated different incentives and benefits we provide our employees with, it is unfortunate to read the cons you highlighted. Nespresso is dedicated to providing an environment that inspires and excites our employees. At Nespresso, we offer an abundance of training to our management and teams to foster a caring culture where people respect and help each other. We have zero tolerance for harassment at our organization, and we are sorry for your negative experience. Your feedback is essential to us, and we will pass it to the responsible team. We always strive to improve and to offer our employees the best possible experience. Wishing you much success in your new endeavors. Thank you.

Viewing 199 - 201 of 1,230 Reviews

Jobs at Nespresso

Vendeur - 11,5h - (H/F)

Conseiller clientèle 21H (H/F)

Strasbourg

View job

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent

Nespresso

Terrible Work Environment

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Nespresso reviews FAQs

Jobs at Nespresso