Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, free coffee, room for growth, and your uniform is supplied by the company. You also get extensive training on product knowledge and customer service.

Cons

Sometimes management isn't on the same page. Also the company will ask you to put them first, including above your family.

4.0
Nov 6, 2017

Good company

Recommend
CEO approval
Business Outlook

Pros

Good pay, Lots of training, good atmosphere, targets are achievable, lovely people, management are approachable, hiring process is easy and the company is growing alot.

Cons

hours are hard for part-time as tend to hire university students, but the hours can be awkward to reach while also attending university (have to start the 4 hour shift at say 11am or 3pm). If you'r not on shift for the training, you miss it. However, you have to sign a form to say you've received it. progression is sporadic and depends on if you go for it at the right time, rather than trying to keep good staff.

1.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

-Coffee Allowance -Free staff machine -Fair Salary

Cons

Work load is unrealistic and you’re not supported. When their is no management employed you are expected to step up with out any recognition or placed towards development. Nespresso find it difficult to listen to “Negative” comments although you wish to improve for others. Nespresso talk about internal progression but rarely will follow up with actions as they find it easier to hire externally.

Viewing 1042 - 1044 of 1,230 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.